Curtiss Hotel, Ascend Hotel Collection, Buffalo - Reviews, Room Options & Prices 2025

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About the Hotel

210 Franklin Street, Buffalo, New York, United States, 14202

Curtiss Hotel, Ascend Hotel Collection features 68 ultra-luxurious rooms with high-tech amenities and Buffalo's first all-weather Urban Hot Springs in downtown Buffalo. The 5-star property boasts Western New York's only revolving bar, a full-service spa, and a rooftop lounge offering panoramic views of Lake Erie and the Canadian shoreline.

High-Tech Luxury Rooms

The Ascend Hotel's 68 individually furnished rooms offer premium bedding, laptop-compatible safes, and marble bathrooms with high-tech enhancements. Each room features air conditioning and bathrobes for added comfort.

Distinctive Dining Experience

Chez Ami Restaurant serves American cuisine with a 200+ seat capacity and year-round patio seating along West Huron Street. The venue features Western New York's only revolving bar and offers happy hour options.

Spa and Wellness

The Harlow Spa provides Swedish Massage, Deep Tissue Massage, and HydraFacial treatments. Guests can access the 102-degree mineral-infused Urban Hot Springs and a 24-hour fitness center.

Central Downtown Location

Curtiss Hotel sits just 5 minutes' walk from Fountain Plaza and 0.9 miles from Buffalo city center. The property is 12.5 miles from Buffalo Niagara International Airport and offers free private parking.

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Getting around

A guide to all available transportation options

City Centre

Buffalo200 m

Airports

Buffalo Niagara International (BUF) 16.2 km

Niagara Falls International (IAG) 32.9 km

Train

Buffalo, NY Station 1.3 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Amazing Spa Experience

“My husband and I had the pleasure of visiting the spa at the Curtiss Hotel, and it truly stole the show during our stay. We booked two 90-minute massage treatments with Nicole, and I must say, her technique and attention to detail were second to none. Even a day later, I am still feeling the positive effects of that very nice massage!” view full review

High-Tech Luxuries

“The room we stayed in was beautifully renovated and far exceeded my expectations. The various electronic features added a touch of modern luxury, especially the smart shower system with multiple nozzles that provided a spa-like experience. I particularly enjoyed the advanced lighting options which made it easy to customize the ambiance to my liking.” view full review

Fine Bathroom Design

“The bathroom in our room was truly over the top, featuring a fully automatic Toto toilet and a fantastic steam shower that made our stay feel indulgent. The intricate design, including a luxurious jacuzzi tub, made it the centerpiece of my experience at the hotel. It’s definitely a bathroom worth mentioning!” view full review

Unique Dining Experience

“Dining at Chez Ami was a nice highlight of my stay. We had a delicious meal at the revolving bar, which added an exciting twist to the experience. The ambiance created by the open windows and vibrant decor made it a fantastic setting for enjoying my dinner and savoring post-dinner cocktails near the outdoor firepit at the rooftop lounge, VUE.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Vending machines

Sports & Fitness

Fitness centre
Horseback riding
Tennis court
Golf course
Yoga class

Guest Parking

Shared kitchen

Services

Paid airport shuttle
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services

Spa & Leisure

Night club
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Massage
Hot spring bath

Self-catering

Shared kitchen

Location

210 Franklin Street, Buffalo, New York, United States, 14202

Map view

210 Franklin Street, Buffalo, New York, United States, 14202

City landmarks

Museum

Theodore Roosevelt Inaugural National Historic Site

1.5 km

1 James D Griffin Plz

Coca-Cola Field

1.1 km

1 Naval Park Cove

Buffalo and Erie County Naval and Military Park

1.2 km

Event hall

Canalside

1.5 km

Park

Soldiers' and Sailors' Monument

630 m

Stadium

KeyBank Center

1.9 km

295 Main St

Ellicott Square Building

780 m

780 Main St at Edward St.

Saint Louis RC Church

750 m

Church

St Joseph's Cathedral

760 m

Church

Trinity Episcopal Church

730 m

130 Main St

Explore & More Children's Museum

1.3 km

Silo City Row

Silo City

1.0 km

Church

St. Paul's Episcopal Cathedral

740 m

Church

Michigan Avenue Baptist Church

780 m

Museum

Pierce-Arrow Museum

1.8 km

Marina

Erie Basin Marina

1.5 km

Allen St

Allentown

1.2 km

Shopping Area

Main Place Mall

730 m

Nearby

Event hall

Buffalo Convention Center

200 m

Niagara Square

McKinley Monument

390 m

Public Building

Buffalo City Hall

520 m

One M&T Plaza

330 m

Main and Chippewa Streets

Fountain Plaza

340 m

Gallery

Western New York Book Arts Collaborative

470 m

West Chippewa Street

Chippewa Club Zone

170 m

107 Delaware Ave

The Statler Tower

390 m

Library

Buffalo and Erie County Public Library

560 m

535 Washington St

The Electric Tower

330 m

617 Main St

Market Arcade Building

400 m

Gallery

CEPA Gallery

400 m

Restaurants

Bacchus Wine Bar & Restaurant

150 m

56 West Chippewa Street

Sidelines Sports Bar and Grill

220 m

189 Delaware Ave

SOHO Buffalo

140 m

64 W Chippewa St

Frankie Primo's +39

140 m

51 W Chippewa St

D Tour Martini Bar & Kitchen

160 m

49 W. Chippewa St.

Atrium Bar and Bistro

200 m

2 Fountain Plz

Osteria 166

230 m

166 Franklin St

Starbucks

260 m

235 Delaware Ave

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

6.6

Location

7.8

Service

5.4

Dining

6.0

David

United States, March 2025

5.8/10

The Curtiss Hotel is undoubtedly stunning with its historic and stylish decor, and the outdoor hot springs really added a relaxing vibe. However, my experience was marred by some service mishaps, including wrong dinner reservations and an unresolved maintenance issue in my room. Overall, I appreciated the ambiance and amenities, but there were enough shortcomings that made my stay less than perfect.

Rooms

6.0

My room was beautifully designed and featured high-tech amenities, but I encountered a significant maintenance issue with water leaking between my adjoining rooms that was not addressed during my stay.

Service

5.0

While some staff were friendly, my overall experience with service was disappointing due to issues like unrecorded dinner reservations and lack of follow-up on my maintenance request.

Location

7.0

The hotel's location is great, being within walking distance to downtown and various eateries, but the surrounding area was slightly noisy at times.

Dining

6.0

Dining at the hotel was underwhelming, as our dinner was bland and the breakfast options felt limited, not meeting my expectations for a place of this caliber.

Facilities

8.0

The hot springs were a fantastic feature that I thoroughly enjoyed, contributing to the overall ambiance, although I found the pool situation misleading as it resembled more of a hot tub rather than a traditional pool.

Steven

United States, January 2025

6.8/10

I had a mix of experiences during my stay at Curtiss Hotel. While my room was beautifully designed and offered an amazing bathroom with a steam shower and bidet, the overall service fell short, particularly at the restaurant and for room service. The location was superb, making it easy to explore the area, but the lack of functioning amenities and inconsistent food quality were disappointing.

Rooms

7.0

My room was beautifully decorated and clean, featuring high-tech controls for the shower and luxurious amenities like a whirlpool tub. However, the space felt a bit small for a boutique hotel of this caliber.

Service

5.0

The service was inconsistent; while I found the front desk staff friendly, the restaurant staff seemed inexperienced, leading to a frustrating experience for room service. Additionally, the lack of management presence during busy times raised some concerns.

Location

9.0

The hotel's location was fantastic, close to a variety of dining options and entertainment venues, making it easy to explore downtown Buffalo without needing transportation.

Dining

5.0

The dining experience left much to be desired; while the menu offered intriguing options, the quality of food was hit or miss. Breakfast offerings were particularly disappointing, feeling more like a lower-rated hotel despite the high price point.

Facilities

6.0

Facilities included a pleasant rooftop bar with stunning views, though some amenities were not available during my stay, such as shuttle service and the spa. The pool area was nice but often overcrowded, and I did not get to use the hot springs.

Cindy

United States, December 2024

6.8/10

My stay at the Curtiss Hotel was a mix of enjoyable features and notable issues. While the stylish decor and cleanliness of the rooms impressed me, the customer service wasn't up to par for what I expected from a five-star hotel. The breakfast options left a lot to be desired, and the noise from neighboring rooms disrupted my sleep on multiple occasions.

Rooms

6.0

The room was stylish and spotlessly clean, featuring modern amenities like a high-tech shower. However, the bed felt too high for my comfort, making it somewhat difficult to get in and out of.

Service

5.0

I found the staff to be friendly, but my experiences revealed serious gaps in service. Requests for basic items like a toothbrush took longer than necessary, and I felt the overall management of the hotel was lacking.

Location

7.0

The hotel is conveniently located within walking distance of downtown Buffalo, making it easy for me to explore nearby eateries and bars. However, the surroundings felt unexpectedly quiet, almost like a ghost town.

Dining

5.0

Dining at Chez Ami was underwhelming, as the menu felt limited, and I found the food to be overpriced. Breakfast was hit or miss, with mechanical issues leading to a lack of hot options on two mornings.

Facilities

6.0

The hotel features beautiful communal spaces and the hot spring was a nice touch, but there were maintenance issues evident throughout. The mini-bar wasn't restocked during my stay, which was disappointing.

Walter

United States, November 2024

5.0/10

My stay at the Curtiss Hotel was pretty solid, with some highlights and a few hiccups. The historic vibe and hot springs were amazing, and I loved the rooftop bar's atmosphere. However, I faced a few annoyances, like a slow service for room requests and some miscommunication around the menu items at the restaurant.

Rooms

8.0

The room was comfortable, with sleek tech like the iPad controls, and the modern bathroom was definitely a plus. However, I had some trouble with the shower, which needed a room switch when it didn't work at first.

Service

7.0

Most of the staff were friendly and helpful, making me feel welcome right from check-in. That said, I experienced a bit of a delay when requesting ice, which took over an hour to arrive.

Location

9.0

The hotel's location was great for exploring Buffalo, with plenty of eateries and bars nearby. It was easy to get around without needing to drive, and I appreciated that.

Dining

6.0

While I enjoyed the unique dining options, I found that some of the menu descriptions were off, leading to a less satisfying experience than I'd hoped for. Breakfast was decent but could've offered more variety.

Facilities

8.0

I loved the hot springs and the overall stylish decor of the hotel. The rooftop bar was a nice place to unwind, though I noticed that the hot springs area got a bit loud with music late at night.

Edmund

United States, October 2024

5.4/10

My stay at Curtiss Hotel was a mixed experience. The stylish decor and luxurious amenities made for a beautiful atmosphere, especially with the rooftop bar providing stunning views of Buffalo. However, I encountered some issues with the room's cleanliness and had a disappointing interaction with staff at the front desk that left a negative impression.

Rooms

6.0

The room was modern and well-appointed with impressive amenities like a steam shower and jetted tub. but I did find a bag of dirty towels upon arrival, which was unsettling.

Service

5.0

I experienced some great interactions with bar staff who were attentive and kind, yet the front desk staff seemed disinterested and unhelpful during check-in.

Location

7.0

The hotel is located in a vibrant area close to dining and shopping, making it easy to explore Buffalo. although it can get a bit noisy at night.

Dining

8.0

Dining at Chez Ami was a treat, with delicious food and an enjoyable ambiance. though I felt the breakfast offerings were somewhat lacking.

Facilities

7.0

The hot springs were a relaxing feature and added a spa-like element to my stay. but I expected more maintenance in communal areas.